Your privacy is our priority. This document explains in detail how mi88 collects, uses, stores, and protects your personal information as a member of our platform in Malaysia.
We built our data protection framework on six core principles that keep your information secure at all times.
All data transmitted between your device and mi88 servers is protected by 256-bit SSL encryption. This means no third party can intercept or read your information while in transit.
You have the full right to access, correct, or request the deletion of your personal data. Control is in your hands — not solely ours.
Your data is stored on servers protected by multi-layered firewalls, real-time threat monitoring, and regular backups to ensure data continuity and security.
Mi88 has never and will never sell, rent, or disclose your personal data to third-party advertisers or data brokers for commercial purposes without your consent.
In the event of any security incident involving your data, mi88 is committed to notifying you within 72 hours and taking immediate remedial action.
The mi88 Privacy Policy is fully drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that the processing of your data meets local legal requirements.
By registering or continuing to use the mi88 platform, you are deemed to have read and agreed to this Privacy Policy. Please read it carefully before using our services.
Mi88 collects various types of information from members to enable our platform to operate safely, efficiently, and in line with each user's needs. This information is collected transparently and solely for the purposes stated in this policy.
When you register a mi88 account, we collect basic information such as your full name, identification card or passport number, date of birth, phone number, email address, and residential address. This information is required to verify your identity and confirm that you meet our platform's membership eligibility requirements.
To process deposits and withdrawals, we collect your bank account or e-wallet information, including account number and account holder name. We do not store full credit or debit card details — only a secure token issued by the payment provider is used.
We automatically record technical information when you use the mi88 platform, including IP address, device type, operating system, web browser, pages visited, session duration, and actions taken. This data is used to improve the user experience and detect any unusual activity.
As a responsible platform, mi88 requires a KYC process before your first withdrawal is approved. This involves a copy of a valid MyKad or passport, a selfie with your identification document, and proof of current address such as a utility bill or bank statement not older than three months. All KYC documents are handled to the highest security standards.
You may choose not to provide certain information; however, this may restrict your access to specific features of the mi88 platform, including the ability to make withdrawals.
Every piece of information we collect is used for a clear and legitimate purpose. mi88 does not use your data for any purpose beyond what is stated here without obtaining your consent first.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Registration Data | Identity verification, account management | Contractual compliance |
| Financial Data | Deposit and withdrawal processing | Contractual compliance |
| KYC Data | Fraud prevention, AML | Legal obligation |
| Usage Data | Platform improvement, security | Legitimate interests |
| Cookies & Tracking | Personalised experience, analytics | Consent |
In addition to the purposes above, we also use your information to send account-related communications such as transaction notifications, security updates, and relevant promotional information — provided you have consented to receive them. You may opt out of marketing communications at any time through your account settings.
Mi88 takes an extremely cautious approach to sharing member data. We only share your information in limited and necessary situations as follows:
Mi88 has never sold member personal data to any third party for advertising or marketing purposes. This is our absolute commitment.
The security of your data is mi88's primary responsibility. We continuously invest in the latest security infrastructure to ensure your information is protected from unauthorised access, use, or disclosure.
All communications between your device and the mi88 platform are encrypted using TLS 1.3 protocol with 256-bit SSL encryption. Data stored in our databases is also encrypted using AES-256 standards, ensuring protection both at rest and in transit.
Access to member personal data within mi88's internal systems is strictly limited. Only authorised staff who require access to carry out specific duties are permitted to view sensitive information, and all access is automatically logged and monitored.
The mi88 cybersecurity team monitors our platform around the clock, 24 hours a day, 7 days a week, to detect and respond to any threats or suspicious activity in real time. Intrusion detection systems (IDS) and advanced firewalls protect our infrastructure.
Mi88 supports two-factor authentication (2FA) for all member accounts. We encourage all members to enable this feature to add an extra layer of security to their accounts. Even without 2FA, all logins are monitored to detect unusual access attempts.
The mi88 platform uses cookies and similar tracking technologies to enhance user experience and gather analytics data that helps us improve our services. Below are the types of cookies we use:
You can manage or delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your user experience on mi88.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mi88's privacy policy, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
Request a copy of all personal data we hold about you within 21 business days.
Update or correct any inaccurate or outdated personal information through your account.
Request deletion of your data when there is no longer a valid basis for continued retention, subject to legal obligations.
Object to the processing of your data for marketing or other purposes based on legitimate interests at any time.
Receive your data in a structured, machine-readable format for transfer to another provider if required.
Request restriction of your data processing under certain circumstances while a dispute or review is in progress.
To exercise any of the above rights, please contact the mi88 privacy team via our official email. We will process your request within the timeframe stipulated by law.
Mi88 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law. The following are our general data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
The mi88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a child's data has been collected without our knowledge, we will promptly delete the information and close the account in question.
Parents or guardians who discover that a child under their care has registered on the mi88 platform without consent are encouraged to contact us immediately so that appropriate action can be taken.
In operating our platform, your personal data may be transferred to and processed in countries other than Malaysia. This occurs when we engage international service providers such as gaming software providers or global payment processing platforms.
In all such cases, mi88 ensures that data transfers are protected by appropriate contractual agreements and safeguards at least equivalent to the protections provided in Malaysia. We do not transfer your data to countries without adequate data protection without appropriate additional safeguards.
Mi88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. The date of the latest amendment will always be displayed at the top of this document.
For material and significant amendments, we will notify you via in-platform notifications or email to your registered address before the changes take effect, giving you sufficient time to review them. Continued use of the mi88 platform after the amendment's effective date constitutes acceptance of the updated terms.
If you have any questions or concerns regarding this Privacy Policy, please contact us via our official email or visit the FAQ us for more information.